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Made by people who run venues.

Run your whole venue from one place.

Bookings, memberships, the POS, parties, agreements and marketing, all working from one customer record. Made for any leisure venue: climbing walls, soft play, trampoline parks, adventure centres, waterparks and whatever yours is.

Register your venue See what it does
  • One login
  • Any tablet or phone
  • Your own branding
  • Set up with you

What it does

Everything a venue sells and runs, talking to each other.

Not six tools and a spreadsheet. A booking made online is the same booking the desk sees, the same name the kitchen gets, the same guest the marketing knows.

Bookings and online checkout

Sessions, arrival slots, classes and courses, sold on your own website, at the desk and on the POS. Capacity lives on the wall or the room, so nothing's double-booked. Guests name who's coming and sign before they arrive.

POS for entry, café and shop

One sale for a climb, a coffee and a chalk bag. Choices and sizes, stock that counts itself down, offers that apply themselves, tabs, table numbers, cash-up and gift cards. Works on any tablet.

Memberships and check-in

Monthly, yearly and family plans with real benefits: free entry, member prices, classes included, at one site or across all of them. Freeze one for a while, move a payment date, change a price for everyone or new members only. At the door a scan checks the agreement, the payment and the competencies, and lets them in. Self check-in kiosks and gates too.

Parties, start to finish

Packages with food choices and extras, a deposit when they book, invitations with replies and allergies, every child signed for before the day, and the kitchen told when the food's due.

Kitchen and bar screens

Paid orders show on a screen in the kitchen or behind the bar with their choices, table and how long they've waited. No paper tickets, no shouting through the hatch.

Marketing that knows your guests

Segments built from what people actually do, campaigns and automations with a drag-and-drop email builder, sign-up forms and offer codes, all gated on consent.

  • Agreements

    Participation agreements signed on a phone, by QR or email, with a video if you like, checked at the door.

  • One customer record

    Every booking, visit, membership, payment, document and email on one record, with families linked.

  • Multi-passes and packages

    Ten-visit passes, bundles of sessions and extras, sold once and used anywhere.

  • Gift cards and credit

    Money or an experience, by email or posted, with account credit for refunds and top-ups.

  • Several sites

    Items sold at every site, products copied between them, stock counted at each, reports per site.

  • Reporting and accounts

    Takings, revenue, attendance, stock and retention, a summary emailed each morning, and a daily journal for your accounts software.

  • Business accounts

    Schools, clubs and companies booked and invoiced on account, with their own rates.

  • Ask HQ

    Drafts emails and descriptions, describes a segment in plain English, and answers questions about your venue.

See our top 100 features

Who it's for

Made for any leisure facility.

Anywhere people book, turn up, sign and play: sessions with capacity, kids who need a grown-up's signature, a café by the door and a party room out the back. These are a few we've put together with demo data, so you can see how yours might look.

  • Climbing walls

    Bouldering sessions, intro courses, coaching, kids' clubs and belay competencies.

  • Soft play

    Play sessions, toddler mornings, family memberships and birthday parties.

  • Trampoline parks

    Timed jump sessions with capacity, freestyle classes, squads and parties.

  • Adventure centres

    High ropes, instructor-led sessions, courses and junior clubs.

  • Waterparks

    Splash sessions, swim school, private lessons and pool parties.

  • Leisure centres

    Swimming, fitness classes, court hire, gym inductions and memberships.

  • Ice rinks

    Public skates, skate hire, lessons by level, discos and parties.

  • Play farms and attractions

    Day tickets, timed entry, annual passes, animal encounters and parties.

  • Your venue

    Ice rinks, go-karts, inflatable parks, leisure centres, farms with a play barn: if people book and turn up, it fits. Register and we'll set it up around what you do.

    Register your venue →

How it works

Set up with you. Run by you.

Register in a few minutes and we finish the set-up with you, data and all, before you decide anything. From there it's your venue, run your way, with us alongside.

  1. 1

    Register your venue

    Your venue, the address you'd like, and who to send the sign-in to. Three short steps on the form below.

  2. 2

    Set up with you

    We finish the set-up: your branding, sites and products, loaded with sample data so you can see it running before you touch a thing. Then your customers and members come across from spreadsheets or exports, and where your current system has an API, through that, for a faster move.

  3. 3

    Go live, your way

    Online checkout on your website, the POS on your tablets, staff invited with their roles. We guide best practice from running venues ourselves and stay alongside you through your first weeks, but you know your product better than anyone, so how it's set up is your call.

Pricing

One monthly fee per site. Every feature in.

£365per site, per month

No modules to unlock, no tiers and no charge per member of staff: bookings, memberships, POS, parties, agreements, marketing, reporting and Ask HQ are all in from day one.

Emails
£1 per 1,000
Text messages
6p each
Ask HQ
Per use, with a cap you set
Card processing
Subject to volume

Each month's usage is shown in your settings before it's billed. Prices exclude VAT.

Register your venue

  • Per site, per month

    Grows with you: add a site, add a fee. Nothing per user, nothing per feature, no set-up fee.

  • Every feature included

    Every area, every update, every help article, from day one.

  • Onboarding with you

    We set it up with you and guide best practice; you stay in charge of how your venue runs.

  • A faster move

    Customers, members and history imported from spreadsheets, exports or your current system's API where it has one.

  • Ask HQ on your terms

    Metered per use, with a monthly cap you set in your settings, or switched off altogether.

  • No contract to sign

    Month to month. Leave whenever you like, and take your data with you.

Why it exists

We built it because we needed it.

We've run climbing and adventure centres across more than one site, and we know the juggling act: a booking system that doesn't talk to the memberships, a till that doesn't know who's already paid, a mailing list that's always out of date, and the same family typed in four times over.

So we built what we wished we'd had, and ran our own sites on it first: on the front desk on a busy Saturday, in the café, and in the office at the end of the month. That's why LeisureHQ starts from the customer, why the desk, the kitchen and the marketing all see the same thing, and why it works on the phone in your pocket.

A look inside

The real thing, running on a sample venue.

  • The LeisureHQ dashboard
    Today at a glance: who's expected, who's in, what's been taken.
  • The LeisureHQ POS
    The POS: entry, café and shop in one sale.
  • A venue's online checkout on LeisureHQ
    Online checkout, on your own website, in your colours.
  • A customer record in LeisureHQ
    One record for every guest, with their family, history and agreements.
  • The LeisureHQ kitchen screen
    The kitchen screen: what to make, and how long it's waited.
  • A party's guest list in LeisureHQ
    A party's guest list: replies, allergies and who's signed.

Questions

The ones we get asked first.

Something else? email us

How do we get our existing customers and members across?

Settings > Import takes spreadsheets of customers and families, memberships, passes, gift cards, account credit, signed agreements, bookings and visit history, and reads ROLLER and Rock Gym Pro exports as they come. Where your current system has an API we can work with it for a faster move. We do the first import with you.

What does it cost?

£365 per site per month with every feature in, plus usage: £1 per 1,000 emails, 6p per text message, and Ask HQ metered per use with a monthly cap you set. Card processing is subject to volume. No set-up fee, no contract and nothing per member of staff.

What does it run on?

A browser. The back office works on a laptop or a phone; the POS, self check-in kiosks and kitchen screens run on any tablet or a TV with a browser. Nothing to install.

Can guests book from our own website?

Yes. The online checkout sits on your website as a page or a pop-up in your colours, with your products, member prices and offer codes, and links straight to a date, product or time.

What about card payments?

Cards are taken online in the checkout and in person on the POS, through a card provider, so card details never touch our servers. Cash, gift cards, account credit and business accounts sit alongside, and one sale can be split across several.

We have more than one site.

Good. Café and shop items are set up once and sold at every site, bookable products are copied between sites, each site counts its own stock, and reports can be per site or across all of them.

Is our data safe?

Each venue's data is kept apart at the database level, every staff sign-in needs a second step, permissions deny by default, and there's an audit log of who saw and changed what. Guests' consent is kept per brand and honoured everywhere.

Can we try it before we commit?

Yes. Registering sets your venue up with sample data so you can book, sell and check people in before any of your own data goes near it, with no card and no commitment. LeisureHQ was built by running it in real venues, so expect it to hold up.

Register

Your venue, set up and ready to try.

Register here and your venue goes into set-up: your address, your branding, your sites and what you sell, loaded with sample data. We finish it with you and email your sign-in, usually within a working day.

  • Nothing to install
  • No card, no commitment
  • Your own data imported when you're ready
  • Onboarding and best practice from people who run venues
  1. 1. Your venue
  2. 2. Your address
  3. 3. You

No card, no commitment. Nothing to install.